Scheduling

• All appointments during regular hours are scheduled to reduce waiting time for you and others.

• Walk-in treatment is available; however, patients are seen by appointment, therefore “walk-ins” are treated as soon as possible within our schedule, based on the severity of the patient’s condition.

• Cancellations require a 24-hour notice, otherwise patients or “Responsible Parties” are billed for an office visit.

Payment                   

• Payment is expected in full at the time services are rendered, including all co-payments.

• We accept cash, checks, and most major credit cards.

• Patients with insurance deductibles pay our “per visit” charge until deductibles are met.

• Should care be discontinued for any reason other than discharge by one of the doctors, any outstanding balances will become immediately due and payable in full by Patients or “Responsible Parties”.

Health Insurance

• Our office will verify your insurance coverage to determine exactly what chiropractic care can be provided under your policy.

• Morgante Family Chiropractic, LLP accepts the following insurances: Univera, GHI, Aetna, Medicare, Veterans Administration (with referral), Workers’ Compensation, and No-Fault insurances.

• Claims for Blue Cross and Blue Shield are processed as Out-of-Network services.  Payment is due at the time of treatment and Morgante Family Chiropractic, LLP will submit your claim for reimbursement to the Patient or “Responsible Party."

• Treatment is not provided “on assignment,” or in anticipation of payment from an insurance company other than Univera, GHI, Aetna, Medicare, Veterans Administration (with referral), Workers’ Compensation, and No-Fault.         

• Patients or “Responsible Parties” accept responsibility for insurance deductibles and for payment to Morgante Family Chiropractic, LLP for services received when payment is denied from the insured’s insurance carrier. 

• It is your responsibility to provide Morgante Family Chiropractic, LLP with the appropriate insurance card, billing addresses, contact information and supporting documentation, if required, so proper filing can be submitted to your insurance carrier on your behalf.

• Your insurance coverage is a contract between you, your employer if applicable, and your insurance company. 

•  Morgante Family Chiropractic, LLP does not bill secondary insurance carriers.

Fees  

• Our fee structure falls within a scale that is considered “reasonable and customary” for Western New York, by insurance carriers and the chiropractic profession in general.

• Many insurance companies pay a percentage of the “reasonable and customary rate.”

Your Responsibilities

• Patients or “Responsible Parties” accept responsibility for all charges incurred as a patient of Morgante Family Chiropractic, LLP.

• Past due statements for unpaid balances will be mailed.  Statements unpaid for more than 30 days may be subject to an interest charge.

It is the goal of this office to provide you with the finest quality chiropractic care available.  If you have any questions about your insurance coverage or any of our financial policies, please let us know so we can further your understanding.